FAQs
Currently Organic products are grown by only a small section of the farming community, due to various factors like yield is less and it usually it takes 3-4 years time to prepare the soil for Organic production. The limited supply of these products leads to higher costs. But as awareness about the health benefits of organic produce increase, more farmers will come forward to produce them, ultimately leading to a reduction in prices. In short, since yield per acre of land is less, production is less, as a result costs are high. Over the years, the price of Organic should match the market expectations where the consumer and the farmer benefit.
While most of our products are from Certified Farms, we also buy from a number of small farmers who have been doing organic farming from a long time. We do farm visits regularly to keep a tab on their quality. We enquire with other retailers and neighbouring farmers before we signup with a new sourcing partner for any procurements. We seek your continous support to help us guide some of the smaller farmers to procure their certification.
A Customer has various options to place an order at Vaer. Customers can walk-in currently to one of our 3 stores located in Chennai (or) place an order online by visiting www.vaerorganic.com (or) WhatsApp us at the number +91 94446 67070 (or) Call us at +91 95852 37070.
All customers who care for their loved ones should start swtiching to buy organic products. The biggest difference is that the organic products are chemical free and hence are not likely to cause any harmful effects on the body. The seed variety used, manuring, natural ripening techniques and no artificial preservatives, go a long way in giving these products a unique natural taste. These are the age old practices followed in our country for agricultural production, before the green revolution came in, to make our country self sufficient wrt food security.
We package all orders and ship on the same day for delivery either by our staff (for orders within Chennai) or by our reliable shipping partners. Fresh Fruits and Vegetables (perishables) arrive every Tuesdays and Saturdays, and are delivered only within Chennai. Groceries and all other non perishable products are shipped on all 7 days of the week across India. An SMS is sent to customers for tracking the delivery of their orders. Delivery time depends on the distance from our hub in Chennai.
We deliver our products across India except for perishables which are available at doorstep only in Chennai. The site also enlists a set of zip codes where we deliver the perishables. Delivery charges may apply based on the bill value (or) distance. Click on "View Deliverable Pin Codes" under Vegetables Category to know more. The system automatically prompts if an order contains perishable and zip code is not serviced by us, at the time of checkout.
Our application uses responsive design to adapt and deliver the best experience based on the end user's device. It renders seamlesslessly whether the user accesses it from mobile, tablet, laptop or pc. The responsive design adopted, also helps us deliver campaigns, discounts, new features, etc, on all devices simultaneously.
We offer a wide range of digital payment modes for the customers to pay for their orders. These digital modes are very secure. We currently support payments through Netbanking, Credit Cards, Debit Cards, and UPI payment (GPay, Phonepe, PayTM etc) for reliable cashless payments.
The process of farming which does not involve any chemical is called Organic Farming. Since all the nutrients and pest control methods are available naturally, chemicals are not used by these farms.
It depends on location of customer across India from our hub in Chennai. For local Chennai orders, they are delivered the same day by our staff. We have tie up with reliable partners for delivery to all long distance outstation customers. An SMS is sent to customers, for knowling their order delivery status. They can call our customer care executive at +91 95852 37070, incase they need further help.
You could email us at vaerorganic@gmail.com or Whatsapp/SMS/Call on our customer support number +91 95852 37070.
The idea of Vaer started in the year 2012 with a visit to an organic farm in Tirunelveli, Tamil Nadu. Initially we started selling over social media and online before opening our first store at RA Puram, Chennai in 2014.
